A service address is the official correspondence address for company directors, company secretaries and shareholders. It is where they will receive their official government mail. A service address is a legal requirement and the address details are displayed on the public record at Companies House.

A Virtual Office is a cost-effective way to professionally represent your company working from anywhere at any time. A Virtual Office relives the stress of cleaning, maintenance, equipment and liability insurance, compared to the inflated prices of renting/buying your own workplace.

It essentially ensures your business with a physical mailing address to apply to your website, email signatures, business cards etc to let the world know about your prestigious base of operations. With just as many benefits as a physical office, a virtual office is essential to raise your company’s profile.

Please note that virtual office is a separate service and does not include registered office or director service address. All our services are separate and must be purchase separately.

The Registered Office is used to hide the company address from public registers, it’s required for all UK Limited Companies. Whereas the Director Service Address is used to hide the residential address of the company director, shareholder or secretary, this is an optional service we provide.

With our registered office service, we only accept government mail for your company.

Any documents from government bodies such as HMRC, Companies House, Government Gateway Office of National Statistics, Intellectual Property Office, Department for Works & Pensions (DWP). Your mails will be forwarded to the address you provide as part of signing up process. If you change your address, please let us know your new forwarding address via email (info@hillgatevirtualoffice.co.uk).

If you want us to accept all the letters for your company, you would need to purchase our Virtual office seperately.

If you are a customer of Hillgate Virtual Office, we will change this on your behalf for free and send you the confirmation.

If you are a new customer, you can send us your Companies Authentication code (you can do this whilst buying the service). As part of account opening process, we will notify Companies House on your behalf and send you confirmation.

You can indeed. Our Registered Office and Service address will handle Government Mail for you while our Virtual Office will handle other mail e.g. your business bank mail.

Certainly, you can. Registered office service is only for the company.

If you wish to keep your home address off the public record, please purchase our Service Address separately.

Unfortunately, we will not accept parcels. This is due to the associated risk of damaging client’s goods and limitations on our physical storage capabilities.

The Registered Office and Directors Service Address are strictly for Limited Companies. For Sole Traders, you can use our Virtual Office Service, with our address that includes unlimited scans, unlimited post and mail forwarding for your business.

We check the mail daily, as soon as we receive mail addressed to your company we will email you to let you know. Then, depending on your desired choice we will Scan and upload to our portal where you can view and download these or we can Post it. Alternatively, you can collect mail at our office during working hours with prior arrangement.

We usually charge for the postage (see our Mail Forwarding for more info), and £1.99 for envelope and admin costs. To keep your costs down, we only post the mail when you instruct us.

We only send by 1st class post. So no signature is required.

Our registered office service is for one company. If you need to use our address for multiple companies, then you would need to purchase our service seperately for each company.

Our service is competitively priced already. So we do not offer discounts. We would still need to do our work for all your companies and reducing our price is not an option. We kindly request you to not to ask for discounts.

Yes, if you send your documents to info@hillgatevirtualoffice.co.uk we will let you know whether it would be accepted or not.